DGL Cloud Services

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Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will show up. It offers thorough info about all the operations that you can perform on the given page. Each pop-up menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich collection of instructional videos demonstrating how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you need, take a peek at our extensive FAQ section, which comprises questions asked by real customers and provides real solutions. We periodically update our Frequently Asked Questions database with new questions & answers in an attempt to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can contact our excellent team of customer service technicians available 24x7 and ready to help you with any issue. Each support ticket you submit will be answered in less than 1 hour (the average response time is about 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 257732

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com